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Last updated: May 2026

At Za & Zo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, shop with us, or interact with our brand.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Za & Zo is an Australian children’s clothing brand focused on creating playful, thoughtful and comfortable pieces for little ones.

For any privacy-related questions, you can contact us at:

 info@zaandzo.com.au
 Za & Zo

2. What Information We Collect

We may collect personal information including:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Purchase history
• Communications with our customer support team
• Information you provide when entering promotions, giveaways or subscribing to our newsletter

We may also automatically collect certain information when you visit our website, including:

• IP address
• Device type
• Browser type
• Pages viewed
• Time spent on our website
• Cookies and browsing behaviour

3. How We Collect Your Information

We collect information when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact us
• Participate in surveys, giveaways or promotions
• Browse our website

Some information is collected automatically through cookies and analytics tools.

4. How We Use Your Information

We use your information to:

• Process and deliver orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and shopping experience
• Send marketing emails and updates (only if you opt in)
• Prevent fraud and maintain website security
• Comply with legal obligations

We only collect information that is reasonably necessary for operating our business.

5. Marketing Communications

If you subscribe to our mailing list, we may send you updates about new collections, launches, promotions and brand news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Payment Information

All payments are processed securely through trusted third-party payment providers. Za & Zo does not store your full credit card details on our servers.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties who help us operate our business, including:

• Payment providers
• Shipping and logistics partners
• Website hosting providers
• Email marketing platforms
• Analytics providers

These providers only receive the information necessary to perform their services.

We may also disclose information where required by law.

8. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site.

Cookies may help us:

• Remember your preferences
• Improve website performance
• Analyse traffic and shopping behaviour
• Deliver relevant advertising

You can disable cookies through your browser settings, however some parts of the website may not function properly.

9. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

10. Accessing or Updating Your Information

You may request access to the personal information we hold about you and request corrections if needed.

To do so, please contact us at:

 info@zaandzo.com.au

11. Children’s Privacy

Za & Zo products are designed for children, however our website is intended for use by parents, guardians and adults.

We do not knowingly collect personal information directly from children.

12. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.

Any updates will be published on this page with the revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

 info@zaandzo.com.au
 Za & Zo